Prince Rupert Community Paramedic Jessica Friesen during Paramedic Service Week from May 23 to 29 said it is the toughest day of a person’s life when they have to call 911. (Photo: K-J Millar/The Northern View)

Prince Rupert Community Paramedic Jessica Friesen during Paramedic Service Week from May 23 to 29 said it is the toughest day of a person’s life when they have to call 911. (Photo: K-J Millar/The Northern View)

B.C. paramedics service more than half a million calls per year

Paramedic Jessica Friesen says it’s the toughest day of a person’s life when they have to call 911

Ambulance paramedics have the most advanced lifesaving skills and training for frontline situations, with more than half a million emergency calls across B.C. that require ambulance dispatch, Troy Clifford, president of Ambulance Paramedics of BC, said during Paramedic Services Week.

“Our training takes months and years — not hours,” he said

May 23 to 29, 2021 is Paramedic Services Week across Canada, a time to honour and recognize the work of ambulance paramedics.

“This year has seen some of the worst service shortfalls in recent history due to medical leaves, recruitment and retention issues, and a flawed on-call service model,” APBC stated in a media release on May 23.

This year’s theme of Paramedic Services Week is Paramedic as Educator – Citizen Ready.

Prince Rupert has 16 paramedics, two staffed emergency ambulances at all times, as well as community paramedics. Community paramedics specialize in education to prevent 911 calls, and work to stabilize emergency calls to avoid the necessity of a hospital visit. They can do home visits to patients offering educational supports to make them more comfortable. Community Paramedics are licensed at the PCP-IV level or higher to provide non-emergency and scheduled care to patients as part of an integrated healthcare team.

Prince Rupert community paramedic Jessica Friesen, said these services are necessary for rural and smaller communities as there are fewer resources to rely on. The services are vital to communities, and the roles have been constantly changing due to the pandemic conditions with the need to provide the highest service remaining constant.

She said with so many medical emergencies lots of work can go unseen, especially in the pandemic with staff working more shifts, longer shifts, more time needed to clean after a call and there are challenges in communicating with patients through levels of personal protection equipment such as masks and face shields.

For the past two years, Ambulance Paramedics of BC (APBC) said its 4,500 plus members have felt overwhelming love and support from the public due to the global pandemic and worsening opioid crisis with more than 90 overdose calls per day.

“Our ambulance paramedics and emergency dispatchers appreciate the public’s gratitude at a time when dual health emergencies have led our members to physical and psychological exhaustion,” Clifford said.

From the moment someone calls 911 dispatch and asks for an ambulance, they are connected to an emergency dispatcher who is trained to begin what can be lifesaving medical instruction over the phone as a paramedic team heads their way by ground or air.

Friesen said despite any challenges being a paramedic is rewarding, but they work together as a team with the dispatchers to get successful results. “It’s s the toughest day of a person’s life when they have to call 911. Dispatchers are the first ones to talk to patients. We couldn’t do our jobs without them.”


K-J Millar | Journalist
Send K-J email
Like the The Northern View on Facebook
Follow us on Twitter

Just Posted

Christina Lake Fire Department’s Chief Joe Geary eyes the camera from behind the wheel of the department’s 40-year-old bush truck. Photo: Laurie Tritschler
Christina Lake FD needs new equipment, upgrades, prompting loan by RDKB

It’s not whether the department needs the equipment, it’s how voters will pay for it, says Regional District

The pilot of this single-engine propeller plane was unhurt after crash-landing in a Como Road orchard Friday, June 18. Photo: Laurie Tritschler
Plane crash lands into Grand Forks orchard, pilot injured

RCMP have secured the crash site, pending investigation by Transport Canada

Students at Creston Valley Secondary School put together an art installation of a replica residential school room. (Photo by Kelsey Yates)
Creston students create art installation of residential school room

The replica was decorated with a small bed, school uniform, and notes written with pleas for help

Greenwood Elementary’s Nelson Thompson (Grade 5) and Lincoln Simmonds (Grade 6) take a fun-filled turn on the swing at Lions Park Thursday, June 17. Photo: Laurie Tritschler
IN PHOTOGRAPHS: ‘This is yours now,’ Greenwood Mayor tells children at playground opening

The opening ceremony at Lions Park was attended by kids from Greenwood Elementary Thursday, June 17

Prince Charles Secondary School
School District 8 votes in favour of name change for Secondary School in Creston

In an act of reconciliation, a new name will be chosen for Prince Charles Secondary School

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

FILE – Most lanes remain closed at the Peace Arch border crossing into the U.S. from Canada, where the shared border has been closed for nonessential travel in an effort to prevent the spread of the coronavirus, Thursday, May 7, 2020, in Blaine, Wash. The restrictions at the border took effect March 21, while allowing trade and other travel deemed essential to continue. (AP Photo/Elaine Thompson)
Feds to issue update on border measures for fully vaccinated Canadians, permanent residents

Border with U.S. to remain closed to most until at least July 21

A portion of the George Road wildfire burns near Lytton, B.C. in this Friday, June 18, 2021 handout photo. THE CANADIAN PRESS/HO, BC Wildfire Service *MANDATORY CREDIT*
Blaze near Lytton spread across steep terrain, says BC Wildfire Service

Fire began Wednesday and is suspected to be human-caused, but remains under investigation

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Blair Lebsack, owner of RGE RD restaurant, poses for a portrait in the dining room, in Edmonton, Friday, June 18, 2021. Canadian restaurants are having to find ways to deal with the rising cost of food. THE CANADIAN PRESS/Jason Franson
Canadian restaurateurs grapple with rising food costs, menu prices expected to rise

Restaurants are a low margin industry, so there’s not a lot of room to work in additional costs

RCMP crest. (Black Press Media files)
Fort St. John man arrested after allegedly inviting sexual touching from children

Two children reported the incident to a trusted adult right away

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

Most Read