B.C.’s responsible gambling program expands to all gaming centres

GameSense to operate at more locations and in cozier environments

People needing help with their gambling will now have an easier way to access resources thanks to an enhanced BCLC program that was rolled out in Chilliwack this week.

Launched in 2009, the BC Lottery Corporation’s GameSense is a program focused on responsible gambling. Now, it’s been revamped and Chilliwack is the first gaming centre in B.C. to take advantage of it.

Officials were at Chances Chilliwack on Thursday to make the announcement.

Previously, only GameSense advisors were in place at B.C. casinos, but by the fall of 2019, advisors will be in every gambling facility across B.C.

In addition to the expanded GameSense advisor presence, BCLC has also invested in new GameSense information centres, which are welcoming spaces that encourage players to visit and learn more about how games work, talk with a GameSense advisor or just take a break.

Chances Chilliwack is the first community gaming centre in B.C. to have both a GameSense advisor plus a GameSense information centre. Michael Verhoef is the advisor in Chilliwack and will be manning the info booth at Chances.

“It is truly rewarding to be interacting with customers every day, sharing information on how the games work or how to stick to a budget, and encouraging players to adopt healthy behaviours and attitudes towards gambling,” said Verhoef.

He’ll be on hand to chat one-on-one with gamblers. He’s trained to answer questions like the odds of winning and losing, and myths about gambling.

GameSense is a responsible gambling program designed to encourage players to adopt behaviours and attitudes that can reduce the risk of developing gambling addictions. It includes setting time and money limits, as well as being open and honest with friends and family about personal gambling habits.

READ MORE: Responsible gambling week offers guidance

READ MORE: Chances Chilliwack opened six years ago

BCLC wants to continue to remind players that gambling is a form of entertainment, not a way to pay off your mortgage or a retirement plan, says Sarah Morris, BCLC media relations.

“I am proud of our efforts to invest in and enhance player health supports here in Chilliwack,” said Jamie Wiebe, BCLC director of player health. “Research shows that on-site advisors are a valuable resource in the promotion of responsible play and reduction of gambling-related harms.”

The GameSense program has proven to be extremely effective in promoting responsible gambling and positive play behaviours. Currently, the advisors have approximately 55,000 interactions with customers at B.C. casinos each year.

Though not manned 24/7, the GameSense info centre at Chances Chilliwack will always be open and have resource information.

Verhoef will be there working peak hours Wednesdays to Sundays. His hours are posted publicly at the booth, alongside his work cellphone number, for those in need of help.

“I look forward to building strong relationships with players and staff here at Chances,” says Verhoef.


 

@PhotoJennalism
jenna.hauck@theprogress.com

Like us on Facebook and follow us on Twitter.

 

(Jenna Hauck/ The Progress)

Just Posted

Abra Brynne wins Kootenay-Columbia Green Party nomination

Brynne is one of three candidates who will challenge MP Wayne Stetski

Annual Columbia Basin Culture tour coming up Aug 10 and 11

There are locations across the region participating

MP warns of scam after catching Facebook Messenger imposter account

Wayne Stetski issues warning about an imposter messenger account that is using his profile photo

Grand Forks mulls in-kind options to support flood buyout residents

$6.6 million difference between pre and post-flood value for Grand Forks buyouts

Update: No sign of missing Salmo man

SAR leader reports no trace of Cory McKay was found by Thursday afternoon

Joaquin ‘El Chapo’ Guzman sentenced to life in prison

Experts say he will likely wind up at the federal government’s Supermax prison in Florence, Colorado

Survivor of near-drowning in B.C. lake viewing life through new eyes

“If I died that day, the baby wouldn’t know his dad,” said 31-year-old Mariano Santander-Melo.

‘Beyond the call’: Teen in police custody gets birthday surprise by B.C. Mountie

Unusual celebration started when Staff Sgt. Paul Vadik went to visit the teen in his Coquitlam cell

Thunderstorms forecast across B.C.

Environment Canada has issued a thunderstorm watch for B.C.’s central Interior

B.C. mom to go to Europe court in hopes of getting alleged abducted daughter back

Tasha Brown alleges her estranged wife abducted their daughter Kaydance Etchells in 2016

Driver who killed B.C. motorcyclist receives absolute discharge

Chase family speechless following decision by BC Review Board

Lower gas prices slow annual inflation rate to Bank of Canada’s 2% bull’s-eye

Prices showed strength in other areas — led by a 17.3 per cent increase in the cost of fresh vegetables

B.C. moves to preserve 54 of its biggest, oldest trees

Fir, cedar, spruce, pine, yew set aside from logging

Report of dead body in B.C. park actually headless sex doll

This discovery, made at Manning Park on July 10, led police to uncovering two other sex mannequins

Most Read