The Rogers logo is photographed in Toronto on Monday, September 30, 2019. THE CANADIAN PRESS/Tijana Martin

The Rogers logo is photographed in Toronto on Monday, September 30, 2019. THE CANADIAN PRESS/Tijana Martin

Rogers investigating after wireless customers complain of widespread outage

According to Down Detector, problems are being reported in most major Canadian cities

A nationwide wireless outage has left customers of Rogers Communications Inc. with intermittent access to call and texting services.

The national wireless carrier says in a Twitter post it’s working quickly to restore the impacted services as soon as possible.

According to Down Detector, a website that tracks outages, problems are being reported in most major Canadian cities and large parts of southern Ontario. Users say they have been unable to place or receive any cellphone calls or text messages for several hours.

Winnipeg Police say in a Twitter post that Rogers and Fido customers experiencing Canada-wide outages will still be able to call 911 but must remain on the line to speak with an operator.

Peel Regional Police also say on Twitter that if Rogers customers call 911 they should remain on the line as operators are unable to call back.

Rogers did not immediately respond to a request for more information.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Stock photo.
Grand Forks drug trafficker to be sentenced in Castlegar

Ryan Plotnikoff pleaded guilty to trafficking meth, following his November 2020 arrest by Grand Forks RCMP

Stuart Ashley Jones, 56, was at Grand Forks provincial court for sentencing on May 5, 2021. Photo: Laurie Tritschler
Grand Forks man shot by police during peak freshet sentenced to house arrest

Stuart Ashley Jones was shot by a Grand Forks Mountie after ramming two police cruisers in May 2018

Accused drug trafficker to plead to federal, provincial charges in June

Matthew Straume said he’d missed his last court date because he was ill

Photo: Laurie Tritschler
Grand Forks sex crimes trial adjourned until summer

The trial was set to begin at the city courthouse Wednesday, May 5

Photo: Kathleen Saylors
Grand Forks city council votes down motion to support Penticton in paramountcy battle

Coun. Neil Krog insisted Penticton’s issue with Victoria is about city bylaws, not homelessness

Thursday, Feb. 4: RDKB Chief Engineer Darryl Funk hoists a banner commemorating last year’s championship season by the Bantam House Bruins. Photo: Laurie Tritschler
Bantam Bruins honoured at hair-raising banner ceremony at Grand Forks’ Jack Goddard Arena

Asst. coach Mike Tollis said he reluctantly gave in to the team’s victory wish that he cut his pony tale

Junior A team Coquitlam Express is offering all Tri-City residents who get vaccinated against COVID-19 a free ticket to one of their games. (Facebook/Coquitlam Express)
B.C. hockey team offering free tickets to hometown fans who get the COVID-19 vaccine

‘We know the only way to get fans back is people getting vaccinated,’ says Express’ general manager Tali Campbell

Jobs Minister Ravi Kahlon speaks in the B.C. legislature, describing work underway to make a small business and tourism aid package less restrictive, Dec. 10, 2020. (Hansard TV)
B.C.’s latest COVID-19 restrictions cost thousands of service jobs

Part-time workers set back again by spike in virus spread

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
Leaked report shows detailed B.C. COVID-19 data not being released to public

Documents obtained by the Vancouver Sun show cases broken down by neighbourhoods

Abbotsford school board trustee Phil Anderson has stepped down after sharing an offensive image on Facebook. (File photo)
Abbotsford trustee temporarily steps down after sharing post relating COVID masks to slavery

Phil Anderson to receive training to better understand provincial mask mandate after posting picture

B.C. announced the launch of an app May 7 that connects youth struggling with mental health and substance use with “life-saving” social services. (Screen grab)
5 years in the making: Mental health app for youth and children launches in B.C.

The province provided $1.6-million to fund a virtual care platform

Amazon has announced the creation of five new facilities in B.C., to employ about 2,000 people. (Amazon/Special to Black Press Media)
Amazon adds new facilities in Langley, Pitt Meadows, Delta, Vancouver

The Vancouver port centre will be the first Amazon centre to feature robotics in B.C.

Mahitha Mohan is working in Nelson as a community support worker at Community Connections Support Services. Photo: Bill Metcalfe
Immigration pilot targets hard-to-fill jobs in West Kootenay

Program helps newcomers get permanent residency status in rural areas

Most Read